Purpose Hosting Support Portal

If the answer to your enquiry is not below, you can use the contact form below. Click here

Your Hosting Control Panel - www.yourdomain.com.au/cpanel - has heaps of video tutorials to help you with your setup

• How do I log into my Hosting Control Panel (cpanel)
  Open your web browser and typing in your domain name, and at the end add '/cpanel' - wwwmydomain.com.au/cpanel. Enter the User Name and Password you were supplied via email at the time of account activation.
  
  
• Setting up your email using Outlook 2003
  
  
• Setting up your email using Outlook Express
  
  
• Updating your Username and/or Password in Outlook

• Changing to 'Leave On Server' - Outlook: This is when people tell you they are getting messages saying your 'Mailbox is full'.
  
  
• Changing to 'Leave On Server' - Outlook Express: This is when people tell you they are getting messages saying your 'Mailbox is full'.
  
  
• Are you able to receive emails but not send?
  
  
• Are you able to Send emails but not receive?
  
  
• How do I log into Webmail
  
  
• Creating a 1 page site - place holder page
  
  
• What DNS or Name Server do I need to point my domain to:
  ns1.purposehosting.com - 174.132.166.162
  ns2.purposehosting.com - 174.132.166.163
  
  
• How do I access Sitebuilder to create my own website.
  If you haven't requested SiteBuilder for you site yet, please email us using the support form, and we will set this up for you.
  Once you have SiteBuilder or it was part of your original hosting set up, go to http://sitebuilder.purposehosting.com and use the same user name and password as your cpanel.
  
  
• SiteBuilder - What do I get?
  
  
• Want to learn how to use SiteBuilder? Links to video Tutorials.
  
  
• Issue with using custom images with SiteBuilder.
  
  
• SSL Getting Started
  
  
• Using File Manger to upload files and/or edit your web site
  
  
• How to generate/download a full backup
  
  
• Glossary of terms
  

Lots more support files coming...